Frequently Asked Questions
Everything you need to know about shopping with Tanotis
What is the estimated delivery time for my order?
Most orders are processed within 24-48 hours. Shipping typically takes 3-7 business days depending on your location and the specific product category.
Do you offer international shipping?
Yes, Tanotis ships to a wide range of international destinations. Shipping costs and delivery timelines are calculated at checkout based on the destination country.
What is your return policy?
We offer a 7-day return policy for items that are defective or damaged upon arrival. Please ensure the product is in its original packaging with all accessories included.
Are the products on Tanotis genuine?
Absolutely. We pride ourselves on sourcing products directly from authorized distributors and manufacturers to ensure 100% authenticity for every item in our store.
What payment methods do you accept?
We accept all major credit and debit cards, net banking, UPI, and popular digital wallets to provide a seamless and secure checkout experience.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to monitor your package's progress in real-time.